Lesson 2: Communication and Relationship Building and CRM for Sales and Marketing Support
Video Lessons
Coming Soon!
Lesson 2: Communication and Relationship Building and CRM for Sales and Marketing Support
- Centralizing Communication
- Using CRM tools to track emails, calls, and meetings
- Managing Client Expectations
- Setting up and tracking milestones in CRM
- Communicating updates and progress effectively
- Personalized Customer Engagement
- Leveraging CRM insights to tailor communication.
- Tools for tracking customer preferences and behavior
- Supporting Sales Teams
- Managing leads and opportunities in CRM
- Tracking sales stages and outcomes
- Marketing with CRM
- Creating and tracking campaigns.
- Using analytics to optimize marketing efforts
- Social Media and CRM Integration
- Linking social media accounts to CRM
- Monitoring engagement and responding to inquiries
Note: You can start watching the lessons in advance, but you can only submit portfolios after joining the LIVE sessions/Orientation and during your scheduled batch if applicable.