On-site Training Coverage
Week 1: On-site Training
Week 2: On-site Apprenticeship
On-site Training Coverage:
Day 1: Getting Started with MedVA: Roles, Skills, and Medical Terminologies
Understanding the Role of a Medical Virtual Assistant
Essential Soft Skills for MVAs
Setting Up Your Home Office
Time Management and Productivity Techniques
Common Medical Terms and Abbreviations
Anatomy and Physiology Basics
Day 2 – MedVA Task: General Administrative and Receptionist Tasks
Email Management
Calendar Management
Outbound Calls
Day 3 – MedVA Task: Medical Record Management and Appointment
Scheduling and Management
Electronic Health Records (EHR) Systems
Patient Data Entry and Management
Medical Chart Preparation and Organization
Scanning and Document Management
Scheduling and Rescheduling Appointments
Managing Patient Intake Forms and Questionnaires
Handling Patient Inquiries and Concerns
Coordinating with Medical Professionals
Day 4 – MedVA Task: Medical Billing and Coding, Telehealth and Remote
Patient Care
Understanding Medical Billing and Coding Basics
Claim Submission and Follow-up
Coding Guidelines and Regulations
Medical Billing Software and Tools
Telehealth Platforms and Tools
Virtual Appointment Scheduling and Management
Patient Communication and Support
Remote Patient Monitoring and Data Entry
Day 5 – MedVA Task: Medical Transcriptions, and MedVA Legal and Ethical Considerations
What is Transcriptions
Transcription Process
Medical Scribe Tasks and Tools
HIPAA Compliance and Patient Privacy
Professional Boundaries and Ethics
Risk Management and Liability
State-Specific Regulations for MVAs
Bonus Lesson: MedVA Business and Marketing Skills (PDF Access)
Creating a Professional Profile and Resume
Building a Strong Online Presence
Networking and Marketing Strategies
Financial Management for Freelancers
