Terms & Conditions – Surge Freelancing Marketplace Online Courses
By enrolling in any online course under Surge
Freelancing Marketplace, you agree to the following terms:
1. Course Access & Availability
Upon successful payment, participants will be granted access to the enrolled course/s via the designated learning platform. Access duration may be limited depending on the course package and will be communicated upon enrollment.
2. Payment Policy
All course fees must be paid in full prior to gaining access.
Payments are non-refundable and non-transferable, except in cases of duplicate payment or system error.
3. Account Responsibility
Participants are responsible for maintaining the confidentiality of their login credentials.
Sharing of accounts is strictly prohibited and may result in suspension or termination of access without refund.
4. Course Completion & Certification
Certificates will only be issued to participants who:
-Complete all required lessons/modules
-Pass required assessments (if applicable)
5. Apprenticeship & Hiring Referral Timeline
For students enrolled in programs with Apprenticeship and Hiring Referral, completion of the apprenticeship must be done within six (6) months from course completion.
Failure to complete within the given timeframe may result in forfeiture of related benefits unless formally approved.
6. Intellectual Property & Content Use
All course materials—including videos, templates, documents, and systems—are owned by Surge Freelancing Marketplace and are for personal learning use only.
You may not:
-Reproduce, record, or distribute course content
-Resell or share access to any materials
-Violation may result in legal action.
7. Code of Conduct
Participants are expected to engage respectfully within the platform, community groups, and mentorship spaces.
Any form of harassment, spamming, or misconduct may lead to removal from the program without refund.
8. Concern Resolution & Professional Conduct
We value open and professional communication. Participants agree to raise concerns, feedback, or complaints through official support channels (email or helpdesk).
Public complaints on social media without undergoing proper resolution may be considered damaging. The company reserves the right to take appropriate action in cases of false, misleading, or defamatory statements, in accordance with applicable laws.
9. Technical Requirements
Participants are responsible for ensuring they have:
-Stable internet connection
-Compatible device (laptop/desktop/mobile)
-Basic digital literacy
The organization is not liable for access issues caused by personal technical limitations.
10. No Guarantee of Income or Employment
While the courses are designed to provide skills and opportunities, Surge Freelancing Marketplace does not guarantee job placement, client acquisition, or specific income results. Success depends on individual effort, consistency, and market conditions.
11. Platform & Course Updates
Course content, structure, and inclusions may be updated or improved over time to maintain quality and relevance.
12. Limitation of Liability
The organization shall not be held liable for any direct or indirect damages resulting from the use or inability to use the course content or platform.
13. Communication Responsibility
Participants are responsible for providing accurate and active contact details to receive important announcements, updates, and access instructions.